National Association of Massage & Manipulative Therapists

Professional Code of Ethics

Members of the National Association of Massage & Manipulative Therapists are governed by a code of ethics and professional conduct. Printed below are the principal key issues that members must observe.

• All members must have satisfactorily completed the appropriate training for the treatments offered to their patients.
   

• All patients must receive a full explanation of examination procedures and must have a complete and clear explanation of what their treatment will involve.
   

• Patient confidentiality will be adhered to at all times.
   

• All members must obtain and hold full, professional indemnity insurance.
   

• Members will make provision for their continuing professional development (CPD) to maintain and improve their knowledge and techniques for the benefit of their patients.
   

• Practitioners are expected to behave professionally at all times in their dealings with patients and members of the public and with other health-related professionals.
   

• A complaints procedure has been set up. Patients must be aware that they are able to complain if they are dissatisfied with the service they have received from any practitioner. Similarly, members may report any activities or instances of unprofessional conduct which may be drawn to their attention.

Note: A complete and unabridged Code of Ethics is available from the Association.